Service and Maintenance
In order to maintain the high level of reliability and safety provided by our doors they will need regular servicing throughout their life. Dortek’s expertise, technical know-how and specialist equipment ensures that the work is done to the highest standards.
Following every service visit is a full report enabling clients to demonstrate compliance with BS7036.
Our regionally based service and installation teams provide customers with fast and reliable assistance.
Whether you need to have doors installed, repaired or serviced during a shutdown period or outside normal working hours, we have the committed team to achieve this.
25 Year Guarantee
Dortek doorblades can be guaranteed for up to 25 years against failure due to corrosion, swelling, rot warp, separation, delamination or expansion from the specific environment named at the time of purchase. This guarantee is subject to terms and conditions.
GRP repairs and gel coating
Although GRP doors are strong and durable, damage can occur in harsh environments. Our service team can carry out repairs to damaged doors during regular service calls or when needed, emergency visits.
Our skilled engineers can repair minor damage to the leading edge of doors with precision and speed.
All Dortek automations are fully guaranteed and are installed by our own BS7036 certified engineers without the use of sub-contractors. To ensure your automations remain in peak operating condition throughout their life, service & maintenance contracts are also available. Dortek are approved members of ADSA (Automatic Door Suppliers Association).